Elevate your Aged Care Organisation’s Food, Nutrition and Dining Experience today
Australia’s leading aged care food, nutrition and mealtime experience assessment and star rating
The benchmark for aged care food service
Good food is everything, especially for older Australians.
Yet 50% of residents in aged care are malnourished and this increases care costs three-fold.
Put simply, we need to serve better meals. And we need to do it nationally.
Epicure is raising the bar as Australia’s only industry-endorsed assessment and star rating program in aged care food, nutrition and mealtime experience.
Some aged care providers lift their standards only when they are caught out and forced to do so. Our partners raise their standards because it delivers better outcomes for everyone involved: residents, staff, families, and the aged care provider’s bottom line.
We know food can make or break a resident’s day. It’s among their top three complaints, and we are doing something about it.
We engage staff, assess nutrition and observe mealtimes. We spend time with residents and their families to learn about their dining experience.
In fact, we capture over 4500 touchpoints at any one site and generate ratings mapped against our evidence-based principles and the Aged Care Quality Standards.
We helped write the guidance for the Quality Standards and our targeted quality improvement suggestions and recommended ‘quick win’ actions are integrated within them.
But that’s not the end.
We’re all about raising the quality of care through food and nutrition – and Epicure’s biannual assessment guides five-star performance.
We’re proudly endorsed by
Compliance with industry standard
Improved clinical outcomes and quality of life
Independent recognition as an industry leader
Improved efficiencies and cost savings
Hear from other aged care leaders serving up better experiences
“The dining experience from my perspective has definitely improved”
“Having had that assessment, we are actually able to improve our dining experience for our residents”
DEBRA CHARLTON
Aged Care Consultant
“Epicure has given us the tools and we have to now do the work. it’s certainly pinpointed where we have to have action.”
“Well, we had a few non commits and non-compliance with the food up there that’s now been cleaned off the books actually, so it [Epicure] helped dramatically.”
“I would certainly recommend Epicure to other organizations, to get a helicopter view of all the pinch points and exactly what’s going on in your service from the beginning to the end. And all the communication points and the focus on what residents actually say, what they feel and what they experience and not just on what staff say”
COLIN MCDONNELL
Calvary Care
Dementia and Wellness Consultant
“It assesses you know, over 4000 touch points. So, you can read more in depth, not just on the surface… You can really do meaningful changes”
“Because it is such an in-depth audit of all of your mealtimes and food services you do really get a template that is not just a copy and paste. It really goes in depth to your facility; your home and it gives you all the points to work on and based on that you can start to work on not only an action plan and how to address things but really validate some of the hypotheses that you know I had when I came into my position.”
IVAN ZRINSCAK
ACH Group
Hospitality Manager